Award winning Hyundai & MG dealerships and used car centre in Yorkshire

Contact

Close
Contact
Next
Prev
Home Delivery or Click & Collect Choose your option, fully complying with government distancing guidelines
Reserve your car for only £29 online Simply reserve, and we will call to arrange the next steps
Fully Refundable Reservation Fee If the vehicle you reserve with us isn’t for you, we will fully refund you your reservation fee

Minstergate Hyundai & MG Scarborough require a full-time experienced Service Advisor.

This is a key role within the dealership as you will deal with the existing/new customer base in order to keep them up to date with MOT's, Services and any other after sale vehicle requirements.

As part of the Aftersales team you will be responsible for:

  • Being the point of contact for customers requiring servicing, MOT or repair to their vehicles.
  • Managing the flow of information between the workshop, the rest of the business and the customer.
  • Handling customer enquiries and queries promptly and efficiently.
  • Qualifying service needs and liaising with customers to fully explain required repairs and obtain authorisation for work to be carried out.
  • Accurately maintaining the service department DMS/Manufacturer systems in line with workshop capacity.
  • Managing the handover and administration of loan vehicles.
  • Skills Required:
  • Currently working in a Service Advisor role within main dealer – Preferred
  • Competency in numeracy, literacy and IT
  • Knowledge of Pinnacle – Preferred
  • Excellent organisational skills, and work well under pressure with attention to detail
  • Knowledge of the motor trade
  • Excellent customer service skills

Hours

Average 43.83 hours per week 8.30am to 5.30pm Monday to Friday with 0.5 hour unpaid lunch break each day & 8.30am to 12.30pm Saturday working one in three.

Benefits:
Competitive Salary
Bonus
Pension Scheme
30 days holiday per annum including Bank Holidays & additional holidays for long service recognition.

Job Type: Permanent


Please send your CV and a covering letter to Jill Hotham jill.hotham@minstergate.co.uk