UPDATE 23/03/2020

Following the Prime Minister's announcement, Minstergate dealerships will close with immediate effect. For urgent enquiries please contact the specific site you require via email and we will endeavour to respond.

To email the Minstergate sites check here

To our valued customers,

MEMO: Coronavirus

The Directors of Minstergate Limited would like to inform you of the actions that we have taken to ensure the well-being of our colleagues and customers, in response to the growing threat from Coronavirus.

Shortly after the COVID-19 outbreak occurred in China, we began reviewing and implementing provisions as a part of our overall business continuity plan. This plan outlines specific steps Minstergate Group has and continues to take to safeguard employees’ and customers’ health and well-being during a pandemic while ensuring the Company’s ability to maintain fundamental operations and continue providing essential services to our customers.

The plan includes:

• The formation of a Coronavirus Action Team who monitor and action UK Government and Public Health England guidance.
• Ensuring employees receive regular briefings regarding new operating procedures aimed at protecting our colleagues, customers and the business
• Restricting travel and attendance by employees to industry meetings and conferences
• Increasing the frequency of dealership/branch cleaning and disinfecting surfaces such as doors, phones and desks
• Increasing the deployment of antibacterial wipes within the business
• Regular disinfection of cars’ handles, gear knobs and steering wheels
• Introduction of a no hand shake policy across the Group
• Installation of posters to reinforce good practice regarding hand-washing
• The cessation of field based employees visiting multiple showrooms

The senior management team and Board of Directors of Minstergate Group take the COVID-19 threat seriously and we are taking all reasonable measures to prepare for and mitigate the risk of COVID-19 to our team members, our customers and our business. To this aim, we ask that you inform us prior to your visit to let us know if you have been to any of the affected locations listed on the UK Government website, or if you have had to self-isolate due to potential exposure to the virus, so that we may discuss the best way in which to manage your requirements.

Thank you for your continued support of Minstergate Group.

We wish good health to all our customers, their colleagues and families.

We depend and survive on your loyalty and respect those customers who have chosen to make the decision to self-isolate.However, to enable to continue to provide our services, a collection and delivery service is available throughout this difficult period.

Yours faithfully,

Mark Campey

Managing Director of Minstergate Holdings Ltd