Testimonials at Minstergate Hyundai, East Riding Of Yorkshire UK Minstergate Hyundai, East Riding Of Yorkshire UK
Hyundai York
01904 600600
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Hyundai Hull
01482 333330
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Hyundai Scarborough
01723 821881
Peugeot Scarborough
01723 380250
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Customer Comments

Minstergate Hyundai

Hull
Mr Hargreaves

The salesman who dealt with me and my wife couldnt have done a better job. (Richard Strawhorn) He was both courteous and well mannered. His explaining of everything involving the car, servicing and other extras to the car were excellent. I thought he did an all round very good job. 

Mrs Mills

Your salesman Richard went the extra mile for us. He was courteous and not at all pushy. He answered all our questions and was very patient with us and explained everything for us. I am very pleased with the car, it is a delight to drive. Thanks to all your staff for their help, especially Richard.

Mr Faulkener

We have been very happy with the service we received at Minstergate. Special thanks to Richard Strawhorn for being polite, not pushy but very professional.

Mr Delves

Excellent service, new to Hyundai and to Minstergate. Hopefully we will be back with the experience so far. 

Mr Maher

Gary Bishop was a pleasure to deal with, he was extremely knowledgable and professional throughout the buying process. I would have no problem going back to buy future cars from him.

Mr Ramsden

Marc consistently showed me a professional and courteous level of service throughout all enquires. I would highly recommend Minstergate to my family and friends, 10 out 0f 10 for customer service and value for money.

Mrs Raper

Chris always took the time we needed. Very professional and knowledgable

Mrs Campion

I found Marc to be very polite, knowledgeable and very understanding. 

Mr Kelly

Excellent Service from Chris purchasing my new car. He is easy to deal with and likes a laugh but very professional when he needs to be and both parties were happy with the deal. This is my second Hyundai from New and I hope it will be as trouble free as my first was.

Mrs Bracey

Very professional sales staff who knew their products and explained things efficiently but without being too pushy.

Mrs Welburn

To who it may concern,

When we first walked into the showroom we were met by the receptionist who was very nice and pleasant, we were offered a coffee of our choice.

Simon Hewitt was the motability salesman and he treated me and my partner like royalty. He made the process of me getting my new car so easy and stress free. He also went out of his way and did all the paperwork for my private number plate whic he had put on my new car when I picked it up. Simon couldn't do anymore than he did. Best Sales Person I have ever met. Thank you, I love my new Tucson

Miss Sowerby

I received excellent customer service from Richard. He is a credit to the company; very attentive, competent and genuine. 

Mrs Campion

In the past I have always found purchasing a car a stressful experience but with Minstergate it was a total pleasure in every way. I would like to say a big thank you to all and especially Dave Chester. 

Mr Wilson

I found Richard to bve very pleasant without being too overbearing and it was a pleasure dealing with him.

Mrs Thompson

Despite minimal face to face contact, Chris has been excellent to deal with. He was attentive without being pushy and had all information for me in a short timescale. Chris understood the urgency of my needs and ensured my car was available within a very short timescale, but also arranged a temporary vehicle free of charge to ensure we weren't stuck. Thank you to Chris, we are so pleased with the car

Mr Lumb

Many thanks to Chris and the Receptionist for the way we were treat all the way through, and the perfect product that we purchased from you. 

Mr Whiting

The staff and particularly David, were smart and professional. The showroom was clean and tidy. The reception staff was polite and helpful. Cannot fault the whole experience and have already recommended you.

Mr Booth

We have had the pleasure of dealing with Minstergate for many years. In our experience the whole 'package' has just got better and better! 

Mrs Drummond

Shopping with an autistic son is not easy, but you made it possible. I am very grateful to Richard for his patience and helpful attitude. The service he provided was great and I'm sure we'll be back for our next car! Thank you Richard. 

Mr Hardcastle

I have bought 2 cars through Mr Strawhorn and he has always been extremely helpful and not pushy, which I feel is very important 

Mr Whitehead

Efficient and helpful staff. No high pressure or hounding, a lovely laid back atmosphere. 1st place we will visit when we change our car again.

Mr Barton

Called to obtain details of the Hyundai Getz and to see the display model, but this first visit resulted in my purchase of a new car. I only went to look! But I am delighted.

Mr Willans

I was very pleased with your sales person Simon Hewitt. He was very good in every aspect and I will definitely recommend you to my friends. Thank you

Mr Davis

I would like to say that this is the 3rd car I've bought from Carl Massey, who has been very helpful and answered all my questions. Carl has gone out of his way to help me buy this car and he kept me up to date and informed all the way. Also in the past if I've had any problems Carl has helped and assisted me with advice.

I have had 4 cars in total from this dealership.

Mr Townend

Richard and all the staff were brilliant from the moment I came into the showroom to the point of driving away in my new car. I appreciated the honesty, helpful and not too pushy nature of the staff compared to other dealerships I have ever been to. This played a large part in me choosing Minstergate and I will definitely recommend you to others. 

Mrs Stead

Marc has always been enthusiastic and extremely helpful whenever I have visited the showroom. His style of salesmanship is to be commended. 

Mr Outlaw

Dave Chester was recommended to me a few years ago. I have dealt with him ever since and find him a pleasure to do business with. Very helpful. 

Mrs Nixon

The service I received was excellent. I never felt pressured by the salesman (Chris Fieldson) and felt I got a very good deal. Any questions I asked were answered fully and explained to me. I would highly recommend Minstergate. 

Mrs Anderson

Marc sold us our last i10 and we have found him very helpful, courteous and friendly. Would always approach him again if buying another car.

Mr Evans

I was very pleased with the service from Richard. He was very professional and provided a good, all round package on my recent purchase. Lucy & Katie in the service department have always provided an exemplary level of service.

Miss Dunne

The staff are always courteous and vert helpful whether attending for a full service or having a lightbulb changed. The sales starr are attentive without being pushy and are very knowledgable of the product. 

Mr & Mrs Deacon

I/we visited the showroom on several occasions and each tim we were met by different sales staff who were extremely presentable, professional, curteous and knowledagble. Chris Fieldson deserves a special mention as he was the one who sold us the car. A very likeable young man. 

Mrs Kamis

It was a pleasure dealing with Paul. From the beginning to the end of the sale he was very helpful and pleasant.

Mr Colbridge

The overall experience was that good I have advised others including my dad to visit the showroom ahead of his next vehicle purchase. I had visited many showrooms in the week before buying my Hyundai Getz and none could live up to the standards including the friendliness and helpfulness of the staff.

Mrs Matthews

I would like to thank Simon Hewitt for the help and advice he gave me, also for keeping me up to date with everything. It was greatly appreciated. Definitely would go back to minstergate. Thanks again

Mrs Hartley

Richard was very good, polite, professional and a great salesman

Mr Wong

Richard Strawhorn is the reason we come to you. Hyundai are good value, but it is the way that Richard looks after you, attentive, patient salesman, we trust him! He is an asset to your company. 

Mrs Derrick

Would you kindly pass on my sincere thanks to Richard for his patience, determination and professionalism, it was a pleasure dealing with him during the process of buying our car.

Mrs Russell

We've bought 2 cars in the last 18 months from Minstergate and both times received excellent service. 

We were instantly recognised when we came for our 2nd car, which made us feel very welcome and valued customers. There was no upselling or smarmy sales chat like we had received in other showrooms. Dave knew what we were after and didn't try to change our minds about anything or try and get us to buy a new car. Excellent

Mrs Coenen

Overall the standard of the service and the vehicle were excellent in my opinion.

Mr Brown

Richard was excellent. We explained what we were looking for and he found us the perfect car at the perfect price. This is the second car we have bought from him and we would highly recommend him and Minstergate to our friends and family.

Mrs Dixon

Richard always gives excellent service, always fulfills the promises he makes and it is a pleasure to deal with him. He is an all round nice guy, an asset to the company 

Mr Smith

I would like to say Gary Bishop started as a sales person and I felt we parted as friends. No dealership in the Midlands was as helpful in my quest for the car I required. Minstergate came out trumps in every aspect. 

Mr Barton

David Chester was excellent from first going into the showroom to handing over the car. Everything was explained and presented very well.

Mrs Fookes

Richards service and attention is exemplory. We had been ignored in another dealership but upon entering Minstergate, Richards greeting was brilliant. He is very professional but also very friendly and knowledgable. We have been more than satisfied with all aspects of buying our car. 

Mr Jackson

My wife & I would like to highlight the brilliant service and conduct of your salesman Richard. Buying a car has never been so pleasurable.

Mrs Clark

Richard is a wonderful sales person. Not pushy at all and really listens to what the customer wants and guides them in the right direction. 

Mr Netherclift

Marc was a very helpful and sociable person and easy to talk to. 

Mr Wood

The salesman asked our requirements, and met them to the letter. Richard's sales technique was a refreshing change, none aggressive. He gave us exactly what we required.

Mr Whittingham

I thought Richard Strawhorn was very professional and courteous throughout. I have visited a lot of car showrooms and I must say that Richard is the best salesman I have come across. If it hadn't been for his manner, I would not have purchased the vehicle when I did as it was not my priority. Due to the smooth transaction, and the help I received immediately when I had a prang! I will have no hesitation in using Minstergate in the future or recommending to others. Thank you.

Mr & Mrs Rawding

I cannot comment on your premises at Hessle as I have not actually been there. I particularly wanted the 'Tucson' model and found your garage by searching the agencies trying to find one. Mr Chester kindly met me in Driffield to view the car, and delivered it to my home when I decided to buy it.

I am extremely pleased with the whole deal, everything was straightforward, and the car was immaculate. I would be happy to deal with you again.

Miss Noakes

Steve Forster has been extremely helpful throughout the whole process of buying a car, which is a bit daunting for a woman on her own. I would have no concerns about contacting him for advice etc in the future. Thank you.

Mrs Moses

I think the Hyundai range of cars are the best value in the motor trade. I have had 4 Hyundai models over the years, they look good and mechanically will never let you down.

Mr Ramsden

From initial discussions through to collecting the car, Dave was nothing short of superb. As owners of our own business in a similar field i.e. sales and customer services we appreciate a sound, knowledgeable, courteous sales person. The whole process was excellent.

The "'Test Drive" was in our own time, on our own, relaxed, allowing us to make an informed comparison with other makes. Others in turn gave us half an hour! No Thanks!

Thanks once again to Dave and all, we would have no hesitation in using you again.

Miss Evington

It was a pleasure to deal with you. We didn't feel pressured in any way. Just made to feel appreciated. Keep up the good service!

Mr Kevin Scotter

Very pleasant and polite, never felt under any pressure. Fourth car I've bought from Richard and as always I received excellent service. A very professional and pleasant person

Mr Waynne

To Carl,
Many thanks for all your help in the purchase of both our vehicles, particularly my auction "bargain", it is great. Paul is so please with the performance of the ix35, towing is excellent and it is proving fantastic in the current weather situation.
Best Wishes

Mr Trinnaman

This is my 4th purchase from Steve Forster and as always it has been a most pleasant experience, more like dealing with an old friend than a sales person. I have always found the after sales service superior to all other dealers.

In fact, all other dealers would do well to use Minstergate methods of sales, after sales and treatment of customers as a benchmark. The whole buying experience was and always has been a pleasure, to the point of enjoying parting with the money!

So in conclusion I would like to thank Minstergate and Steve (who is a real asset to you! And a nice guy to boot) for your service. I remain your loyal customer.

Ms Wincott

I liked Richards manner. He was helpful and courteous, unlike other showrooms I visited.

Mr Shipley

Richard always goes the extra mile to find a deal that's good for me and is always polite and courteous. 

Mr Garside

During the whole buying process through to delivery of the vehicle we dealt with three different sales persons due to availability issues. This did not detract from the quality of the experience which was managed in an efficient and courteous manner with excellent handovers between personnel. Well done to all at Minstergate.

Mr Whittingham

I thought Richard Strawhorn was very professional and courteous throughout. I have visited a lot of car showrooms and I must say that Richard is the best salesman I have come across. If it hadn't been for his manner, I would not have purchased the vehicle when I did as it was not my priority. Due to the smooth transaction, and the help I received immediately when I had a prang! I will have no hesitation in using Minstergate in the future or recommending to others. Thank you.

Mr Briskham

Thanks for the service and hospitality Carl showed to me on buying my new car. Carl was very good. He showed me and told me all I wanted to know about the vehicle in order to make my mind up on buying the car. We are a family business ourselves and wouldn't expect no less service and professional customer service ourselves, once again thank you and Carl for being honest I hope the after sales is just as good!

Mrs Wilson

Richard Strawhorn was extremely polite and helpful. He is a credit to your company. He was friendly and courteous at all times. Once again, thank you Richard for excellent service.

Mrs Taylor

Over the years I have had the pleasure of dealing with quite a number of car salespersons and their sales techniques have often been dubious and questionable and I therefore have never had much faith in their way of conducting the sales process.

However, on dealing with Minstergate I found the honesty and openness of Richard Strawhorn a breath of fresh air. I can state that dealing with Minstergate was a pleasurable experience and that was due fully to the attitude, personality and honesty of Richard

My new car is fantastic and a pleasure to drive and I have been impressed by the quality of the car. Thanks.

Mr Prendergast

Marc Rotherham was the main sales person who I dealt with by phone as I live in Birmingham. He was very helpful and arranged for me to be picked up from the train station on the day of my purchase. 

Chris picked me up from the train station and whilst on route to the showroom gave me a low down on the city of Hull. 

The two sales lads are a credit to the company and I would recommend Minstergate to my friends if it was situated a bit closer to Birmingham. 

Mr Wright

The whole transaction was relaxed and in its way enjoyable. 

Mr Hargraves

Of all the dealerships I have purchased cars from over the past 40 years your company exceeds all my expectations. I would find it hard to make any negative comments about the way I was treated by all members of staff I came into contact with.

Paul was exceptionally good. He spent time with me and found the model I was looking for at a price I could afford. I would certainly come back when it is time to change my car and I would recommend you to friends and family. 

Mr Langridge

Salesman (Richard Strawhorn) was excellent and a credit to Hyundai and Minstergate. He was polite, helpful and not pushy.

Mr Marshall

The salesman Gary Bishop was very friendly and courteous. He bent over backwards to explain and help us. 

Mr Dijkman

The vehicle was seen once, then purchased over the phone and delivered. Richard has been most helpful in assisting me. The whole process was a pleasure and I wont buy another Hyundai from any other saleman other than Richard. He delivered on his promises and went the extra mile. 

Mr Johnston

An exceptionally pleasant buying experience. Richard Strawhorn was considerate, knowledgeable and not pushy. I love the car and the whole procedure was well informed and fuss-free.

Mr Johnson

After deaing with another dealership for the past 4 years, this Minstergate experience was delightful. Marc was a first class salesman and I have a fantastic car. 

Mrs Gronow

Marc was brilliant! I did not feel pressured in any way when I came to look at this car, like I was in other places! I had intended to look at other makes but I had a test drive in the i10 1.2 and the deal was done! Drives like a dream, a very nippy car. One happy customer!

Mr Parham

Marc Rotherham was particularly helpful and an asset to your business. Best experience I have had of buying a car and I have bought a few in my time. Thank you. 

Mr Turner

Very good customer service and a breath of fresh air compared to some outdated dealerships.

Mr Ablett

This is my 10th Hyundai in 10 years. My faith in Hyundai, Minstergate & Steve Forster is well proven.

Paul Shields

"This is my 3rd car from Minstergate, they are a Dealership you can trust".

Mr Jones

I purchased this car entirely over the phone and email. I can honestly say that Richard was the best car salesman I have ever encountered. The purchase process was a pleasure from start to finish

Mr Thompson (Arther Westoby & Co ltd)

I felt so at ease talking to Mr Chester about the new car, which I think is a good mark of Salesman.

Mrs Toker

Buying a vehicle from Minstergate was very pleasurable, there was no pressure what so ever from the sales people.  I had, on two separate occasions, taken two different vehicles out on test drive and this was no problem at all to them.

Richard Strawhorn who dealt with me was excellent all the way through from showing me the vehicle, test driving and to picking it up on the day. After service is excellent as I had to return my car for some work to be done, Richard kept me aware of what was occurring with work being done which I feel gives you a personal touch which I think we seem to have lost but not Minstergate!
I would not have a problem again purchasing another vehicle from them or recommending them to other people. Once again thank you Minstergate and thank you, Richard.

Ms Wood

Sales staff excellent, courteous, helpful - want to sell you a car! If the car works as well as they do then I'm sure this will be a good experience.

Mr Todd

As this is my fourth car in four years Richard Strawhorn is outstanding, always phones back and sorts everything out. Thanks again.

Miss Mitchell

This is my 2nd Hyundai i10 and I am so very impressed by this dealership and particularly by sales exec Marc Rotherham, who is helpful, knowledgeable and very approchable. 

Mrs Rippingdale

Thank you for making the process of buying a car as pain-free as possible. I think your after sales care is 2nd to none. You are our 1st choice if we are thinking of buying another car as the whole process is made very easy for us

Mr Haller

Richard is excellent, with great people skills and his approach is one that others can learn from.

Mrs Clayton

We appreciated the lack of pressurised selling. Richard asked about our requirements and sourced a good car for us. 

Mrs Sherman

I have been a customer for about 15 years and always feel valued and treated in a friendly and repectful way. The aftercare by the sales team and the servicing department is excellent. 

Mr Dupres

Even though I'd moved to Cardiff, I travelled back to Minstergate in Hessle to buy this car. The local garage couldn't compare. Excellent service and Richard is a top chap!

Mr Parrish

I was very impressed with your service right from my first visit. The helpfulness of all the staff, but Richard in particular, was very welcomed. 

We were originally planning to go to your Scarborough branch due to the greater number of cars in our price range but decided to call into Hull. Richard couldn't have been more helpfuland even checked to see if the cars were still available. To our delight the car we purchased was in Hulll rather than Scarborough thus saving us a long journey.

I would recommend Minstergate to my family and friends

Miss Robinson

Excellent sales person (Richard), helpful and honest regarding all aspects of the purchase. He did not come across as pushy or forceful when selling and I thoroughly appreciated his help and experience. 

The showroom was very organised. 

Mrs Yeats

My husband passed away the week before I visited your showroom. At the time we had a Motability car that needed to be returning so I needed another car quickly. Paul Tait was nothing short of kind, courteous and understanding throughout my visit and subsequent contact with him. This proved such a help at a most difficult time. I cannot thank him and your staff enough. 

Mrs Tuton

It was all first class. Couldn't have been better.

Mr Dunn

I feel I must recommend Carl for his help and patience in the purchase of my car. He was friendly but not familiar, took every effort to ensure the deal was what we wanted and we would certainly come to him again for the purchase of a new car.
Also the attitude of the staff not involved in the sale was also kind, considerate and friendly. In all a pleasant experience!

Mrs Brady

I would like to thank the excellent team, especially Gary Bishop, at Minsterdate for the excellent customer service they provide. From the test drive, to purchasing, to collecting my brand new i10 the customer care has been second to none. 

Mr Walters

All round excellent service provided. It helped reduce the stress of buying a new car.

Mr Hawkings
Mrs Arridge

I would say Dave Chester is an excellent salesman. He was courteous, explained everything very fully and was not at all pushy.

Dr Nalson

We found Mr Chester to be very personable, knowledgeable and helpful. It was a pleasure doing business with him and we are most satisfied with Minstergate. Many Thanks.

Mrs Telford

I first bought a car from Minstergate in 2013. I had looked at several different car makes and dealerships. It was such a refreshing change when I dealt with Richard Strawhorn. Richard was attentive without being overbearing and offered me all the extras available with the car but did not push them on me. His honesty and willingness to find the best car for the customer's spec and budget was evident. Other folk I know have bought cars from him and have said nothing but good things about him. As long as he stays at Hyundai Minstergate, I will continue to buy cars from you, as well as my family!

Mrs Kingswood

My husband and I visted Minstergate a couple of times before buying the car. We were impressed with the cleanliness of the showroom and frontage, the smartness of the employees we met and the fact we were not pressurised by overzealous salesmen.

Mrs Warnes

We have already recommended Minstergate, which led to a successful purchase of a vehicle through Carl Massey. We have previously purchased a vehicle through Carl. His helpfulness led us to return when we decided to purchase the Hyundai Tucson.

Mr & Mrs Hardie

A nice buying experience. Richard didn't hassle us into anything. 

Mr Metcalf

"This is my 4th new car I have purchased from Minstergate and on every occasion I have been treated like a new customer. All the staff from the Manager to service staff was very helpful and friendly. I have had 3 Hyundai Santa Fe and 1 Hyundai Getz over the past 4 ½ years and have been pleased with all the vehicles and the aftercare. I would recommend both Minstergate and Hyundai for quality cars at good value".

Mrs Clark

Simon made the process simple, easy and hassle-free. Polite and courteous throughout each visit. Will certainly recommend Simon and Minstergate in the future. Thank you.

Miss Richmond

I dealt specifically with Richard Strawhorn from the first initial call in to Minstergate to arrange a test drive.  He was consistently helpful and accomodating for the purchase of this car. Because of this, I would not hesitate to recommend Minstergate to anyone looking to but a car in the future.

Mr Hanson

I hate salespeople who tut tut over the make and colour of one's existing car, have to look surreptitiously in a guide price book, cannot be allowed to make a decision without disappearing behind a partition etc. All the negatives of poor customer care so typical in the trade.

It doesn't matter to me if the Minstergate difference was down to Richard or simply reflects your policies; in any event, it was a good experience and we felt like our wishes were important and recognised. Well done!

Mrs Windeler

This is our fourth purchase from Minstergate and the fourth time that we have dealt with Dave Chester. The service we have had has been outstanding and I have always felt confident in Dave. We will be back again

Mrs Smith

Simon was great in all aspects of selling us the car, keeping us informed.

Mr Wiles

I found David to be very patient. I was in quite a confused state when I visited having test driven 14 other vehicles. I also liked the way I was allowed to test drive the car.

Mr Fotheringham

I visited a number of other showrooms and although the sales people were helpful, nothing compared with the time spent and friendliness of your staff. For this reason, and the way everything was explained by the salesman, David Chester, in a very informative and courteous way I would certainly return, and recommend your company to friends and family. Once again many thanks for your help when buying.

Mr Parham

Marc was very helpful. Excellent service.

Mrs Sellers

From the test drive to collecting my car, Richard Strawhorn was extremely helpful and gave brilliant advice and recommendations. I would more than recommend Richard and Minstergate to my family and friends.

Mrs Kidd

A pleasure doing business the first time and a pleasure doing business the second time!

Mr Laws

"The standard of customer care I got at Minstergate was fantastic. I visited several different showrooms originally looking for the best deal I could. I eventually decided to go with the Hyundai i20 partly because I liked the car but also largely because of how much friendlier and more helpful Minstergate was than the other dealerships".
"So far I've been very happy with the car".
"Thank you"

Mrs Fields

Richard's knowledge of the vehicle was excellent and really made me at ease with no pressure, which I have received at other showrooms. Everything was explained very clearly and all aftersales/extras were pointed out.

I would have no hesitation on recommending you to friends and families in the future.

Mr Giblin

I found Chris to be very helpful. Very good attitude towards me as a customer. Everything he said would be done was done. The car was well presented and I also liked the way he checked over things about the car with me. He even rang me as he said he would a few days after I bought the car. Most of all he made me feel valued as a buyer of Hyundai, to which I am very please with. First class service.

Mr Callan

Mr Walsh was Extremely helpful in finding us the car we were looking for and very informative without being in any way pushy. All our queries were dealt with quickly and professionally. We couldn't have asked for a better buying experience. Thank you

Mrs Good

Once I had decided to go ahead with buying a new car, Chris helped me all the way through the process. We went through items step by step which was a great help to me, I would recommend Minstergate to anyone who wanted to purchase a Hyundai car

Mr Elliot

In 2012 I purchased a Hyundai ix35 from Minstergate. I have always been accordingly happy with all aspects to the services provided by Minstergate. It is a result of these excellent services that I chose to purchase a new Hyundai Tucson. Thank you for your assistance.

Mr Kendrew

I had to ask a lady in reception for a sales person which was good instead of (them) jumping on you within 2 minutes of arrival and keep pestering for a sale. Made the experience of looking for a car good

Mrs Collins

This is our third Hyundai car we have bought from Minstergate Hessle. We could not fault the value for money, after sale car service and all the staff at Hessle. This is the reason why we didn't look anywhere else when we decided to change our car. Special thanks to Richard and Chris for helping with the purchase.

Dr Simon

Both Chris and Richard were excellent. We are very happy with your service. This is the 3rd car we have bought from you and hopefully not the last. Thank you.

Mrs Bird

Absolutely delighted with the car and buying experience at Minstergate Hessle. Would strongle recommend this dealership

Mrs Bainbridge

Simon was always very courteous, he gave regular updates on delivery date of my car. I am really happy with my new i10 and will happily recommend minstergate to friends and family.

Mr Hartley

I have to say, Mr Walsh the salesman whom I had never previously met was most courteous, polite and helpful. It was a most pleasurable experience and his explanation of the car was excellent.

 

Mr Starling

This is the seventh car I have bought from Minstergate since 2004. I have always had great service both during the buying of the car and the follow up service recieved.

I have always found Richard Strawhorn to be very approachable and helpful when purchasing a car. I also found the service team to be friendly and helpful when dealing with them.

I have recommended Minstergate and the staff to numerous people and will continue to do so in the future

Mrs Hollands

David was very helpful and knowledgable. Nothing was too much trouble for him and he took time and care to explain how everything worked within the car. I would highly recommend the dealership and have been very impressed so far with the car I purchased. The price and value for money was competitive with other dealers.

Mrs Broughton

We find our salesman, Chris to be excellent. He has never made us feeel pressured in any way to buy from Hyundai yet we knew we would be back after out initial purchase and looked for Chris to help us again

Mrs Mallett

Overall good service. Made to feel welcome and no pressure to buy.

Mr Parkinson

Once again excellent service from Richard

Mrs Sellers

Richard as always provided great service after an accident which quickly got me back on the road. Would highly recommend to anybody.

Mrs Hood

This is my second time with Minstergate. As previous experience – excellent. Lovely spacious showroom with excellent facilities for making drinks. Can’t fault it, staff always helpful, always courteous, no hard sell. Just informative , relaxed but also professional.

Dr Maxwell

Richard was most helpful without being forceful. We have confidence in the advice we received and pleased by his courtesy.

Mr Reep

Following a long relationshipwith Minstergate Hyundai (6 Coupe's, 2 i10's, 1 ix20 and a Veloster). I spoke to Dave Chester with a view to replacing my Veloster. Having been told that the Veloster was no longer available I thought to look elsewere.

Having decided on a Kia I contacted Dave Chester to see what he could do. The deal he was able to offer was far better than other offers available from local dealerships, so I asked him to go ahead.

Once again, Minstergate and Dave Chester excelled. Thank You

Mr Barber

5 Star - What a refreshing experience change after a poor experience on my first purchase with other salesmen, to a first class service provided by Marc Rotherham on my second purchase. Very professional service from purchase to collection. Would definately recommend.

Also my thanks to Steve Forster for sorting out a problem with my wifes car previously.

Mrs Claxton

Marc was a very helpful and polite guy. Very helpful on all aspects of buying the car.

Mrs Dick

I would just like to say what a lovely young man your sales man Chris is, this is the second time we have dealt with Chrisd, first time was for a Mobility car for my late husband.

Mrs Stead

Just wanted to say that the i20 I purchased was bought when I was not particularly set on changing my car but I am so glad that I did. The car is much better suited to my needs and Simon did a great job. Thank to him and Richard. Great service as always.

Mrs Miller

The lack of pushiness by staff including not having to have a salesperson in the car on the test drive was a big plus and one of the most important reasons in me recommending Minstergate. Thank you for a good buying experience.

Mr Kissack

Mr Walsh came across as a genuine nice person. Not stereotype salesman. We had 2 cars that we had to make a choice over and Mr Walsh made the difference, that is why we now drive a Hyundai!

Mr Taylor

We only really came to consider a Hyundai i30 when we spotted one in a car park. We can say that having visited other dealers, from the moment we set foot in Minstergate, we were very impressed with how professional everything appeared, from the cleanliness and layout of the showroom to the friendliness of the staff. Not pushy, but courteous and attentive, and anxious to help in any way they could.

 

In the nature of things that people are often quick to complain but slow to praise, and we can only say that our impressions of Minstergate and your team are far superior to that of other dealers, who on the whole seemed fairly indifferent,

So in conclusion, a big thank you to David Walsh and the rest of your team for getting everything right.

Miss Cushing

Marc was very nice/curtious and helped us with our purchase. We originally spoke to Richard who also helped us.

Mr Dervey

It is very easy to see why Richard has Thank You cards on his desk and certificates of excellence on the wall behind his desk. Perfect salesman.

Mr Herwin

There must be something very good with Minstergate as this i10 is my 4th new car  from your company. I've always been treated excellently by everyone, especially Richard. I'm getting on in years now, but, who knows, I may be back in the future for another car.

Mrs Sayell

We could not of had a more courteous and pleasant car buying experience than we received. We would highly recommend you and your service, as you came recommended to us.

Ms Clare Stone

I was served by Marc Rotherham who gave me an excellent service throughout my purchase. I would certainly use Minstergate again and recommend to friends based on my experience. 

Mr Bolton

We have now purchased 2 cars from yourselves and both times have found the staff and service to be excellent. This was one of the main reasons we purchased our second vehicle from you.

Mr Hood

We were thoroughly delighted with buying the cars from Minstergate. We had been to other dealers before meeting Dave. He worked really hard to try and find the cars we ended up purchasing. He also explained everything thoroughly and made it an enjoyable experience. It seemed that Dave and the Minstergate staff (Zoe) couldn’t do enough for us and we shall have no hesitation in either buying from you again or recommending you to our friends. Thanks again.

Anonymous

Marc - very helpful, friendly, professional and knowledgable. I have always found all members of staff to be courteous, helpful and professional - both in person or on the telephone.

Any queries or after care service have been dealt with very efficiently and you are always made to feel that your custom and satisfaction does matter to the company.

Also, I have never felt under pressure to purchase any car or additional offers.

I would certainly recommend Minstergate to anyone I know and definately encourage them to take a visit to the showroom. 

Many thanks, please keep up your standards of service, from one very hsppy, satisfied Hyundai/Minstergate customer. 

Mr Evans

Always excellent service from Marc Rotherham and helpful service department.

Mr Bolton

We have now purchased 2 cars from yourselves and both times we have found the staff and the service to be excellent. This was one of the main reasons we purchased our second vehicle from you.

Mr Reid

As always, great service from Dave Chester

Mrs Lamb

David Walsh was one of the best salesman we have dealt with in many years. He had a very calm, pleasant and personable manner, and made us very confident in our purchase.

Mr Hunt

Richard Strawhorn was an extremely good salesman. He explained everything very well and didnt pressurize us to buy. It was a very good experience dealing with Minstergate. We have already recommended you to other people.

Ms Myers

Really good to see a genuine, honest and very pleasant person as a sales person. I dread having to change my car and the whole px/car buying process. But David made it very easy, female friendly and non pressurised. I have already recommended him and Minstergate/Hyundai. Thanks once again, it was a pleasure dealing with him and the car is running fine.

Mrs Fawns Millar

Chris Fieldson was fantastic and went above and beyond to help us.

Mr Nichols

From first visit until car collection the service myself and my wife received from Richard was first class. We were kept fully up to date with progress and the manner we were treated was both friendly and very professional.

Congratulations Minstergate and many thanks to Richard Strawhorn.

Mr Adamson

We would like to make particular comment with regards to the help given to us by Richard Strawhorn. His interest and help made the change a good experience. He explained the controls for the car very well but there is a limit ti how much one can take in quickly.

Mr Reid

Excellent service from David Walsh

Miss Parker

Richard Strawhorn has sold several cars to me. He is an excellent sales person and a very personable young man who listens, judges his customer perfectly and makes the sale. I always feel as though I have been treated fairly and with respect.

Mrs Smith

My husband and I have looked at many cars in many different sales rooms over the last couple of years and visited Minstergate on several occasions. Unlike some dealerships, we never felt pressured. When eventually we were ready to purchase a new car, there was no hard sell, we were left to look around, questions were answered, and we were offered a test drive when it was convenient for us. All aspects regarding the car and purchase were explained in a comprehensive and detailed manner - we found Gary very friendly and approachable. He made, what for us, is a big commitment, hassle free. 

Thank you to you and your team for the excellent service - Could only have been bettered if Minichello of Hull F.C had delivered the car himself :)

Mr Heckford

David has been absoloutly fantastic. Nothing has been too much trouble. He is a credit to Minstergate and Hyundai. The best sales person I have ever dealt with and have no problem in sending other people to him because I know they will be treat fairly and politely. Many Thanks.

Mr Gill

I would like to thank David Walsh for making the buying of my car a pleasent and stress free experience.

Mr Goodyear

Every time we have visited you, wether to purchase, for car service or advice, we have always been impressed by the courteous and pleasant staff. We have always been delighted with the levels of service and attention.

Richard Strawhorn has always been very thorough and pleasant to deal with.

Mant thank to you all.

Mr Nicholas

I did not just visit the dealership, everything was arranged by phone with Chris Fieldson from ordering the car to the delivery of the car. It was an excellent transaction for which I would give top marks. I would recommend Minstergate Hull to anyone wishing to purchase a car.

Mrs Burnett

This is my 3rd Hyundai, also being involved in the purchase of 2 cars for my sister-in-law. One each occasion I have dealt with Richard Strawhorn and found him to be a very pleasant young man and very efficient at his job. I am also very please with the after sales team

Mrs Walton

Came to Minstergate because I was considering buying a Hyundai - once I met your staff I was hooked! Thank you Richard, I love my new car and have no hesitation in recommending Minstergate to all I meet.

Mr Duffill

Richard was very thorough explainging how things worked. Arranged test drives in 1.0 and 1.2 models so performance could be composed.

No hard sell just friendly, confident level of service which was much appreciated. Well done and thank you.

Mrs Bannerman

This was my first dealing with Minstergate and if the aftercare is as pleasant as I have experienced so far I will be very pleased to be dealing with them.

Mr Poole

I have never bought a car in this way before (not seeing it and no test drive) but after speaking to Richard on the phone and asking him about the car, I felt very confident and went ahead and bought it. He kept in touch with me throughout the whole deal and when the car arrived everything was as Richard said and I was thoroughly satisfied, I would not think twice about buying another car there and would recommend the company to anybody. Many thanks.

Mr Nesbitt

Congratulations to all for continuing to provide excellent service. The staff are always helpful, efficient and very importantly, greet me with a smile.

Mr & Mrs Brown

From the moment I picked the phone up in the afternoon of passing your showroom in the morning, I was greeted with a very warm welcome. I was passed through to Marc who was absoloutly fantastic. We knew what we wanted and Marc was so helpful all the way through our experience of purchasing from Minstergate. Marc kept us informed all the way through, rang us back when he said he would, and it was basically a joy to deal with him. Thank you Marc!

We are over the moon with our Tucson and we would recommend Minstergate to anybody. Keep up the good work. Thank you for a pleasant experience, something that is not so common nowadays!

Mr Shipp

Such a hassle free car purchase. Not even sure how we did it! There was no pressure selling just helpful friendly staff. Most of the purchase was conducted online via email which was great, just had to pop in sign the papers and drive off!

Mrs Acey

Richard was extremely helpful and patiently explained all of my options and the features of each model. He made sure I fully understood how the PCP worked and I felt confident to make a decision.

Mrs Millson

Buying a car from Minstergate exceeded all my expectations. I left feeling I had made a great choice. Richard was not at all pushy.

Mr Galbraith

Minstergate Hull has the most friendly connective staff that one could meet. It never changes and whilst the car is of obvious importance, without the friendly staff, the whole experience wouldnt be justified. I must add, that whilst I dont lke picking out individual staff, Richard Strawhorn is the main reason I keep coming back. 

Mrs Nicholson

We found Chris to be very helpful and patient with the questions we kept asking him. He is a credit to your firm and I thank him for his services.

Mr Gagg

Having purchased new cars over the last 20 years or more, dealing with Gary was the best car buying experience I've had, he made the process so easy and simple and I left a very satisfied customer.

Mr Prince

Elaine and I are very impressed with Richard, his courteous manner, knowledge and professional attitude. He dealt with the sale from start to finish in this way. Also, it was nice to be able to deal with him as a sales person directly without having to keep moving off ‘to speak to the manager’. His figures for the sale were worked out directly with us, face to face. It was also a significant face in our decision making that we offered a considerable discount on the new car as a retired local government employee. After being with Peter Stockills for 14 years as a loyal customer for all servicing, I believe Elaine and I have started a long relationship with Minstergate.

Mr Bristow

My ix35 is the 5th car that I have bought from Dave Chester at Minstergate. Dave and Minstergate will be my first port of call when I next need a vehicle.

Mr Senior

Warranties, services etc explained well but we did not go into detail as we are trying to keep costs down (due to wedding planning). Marc was superb!

Mrs Mills

Dealings with Richard Strawhorn have always been highly satisfactory.

Mrs Johnson

Experience of previously owning a Hyundai is very important to me. The whole non-threatening, friendly and helpful atmosphere of the premesis is also very important.

I have recommended you to many people as the experience of buying a car from you is unlike buying from anywhere else. Thanks Gary for an easy friendly purchase.

Mr Clancy

I have always found the staff to be knowledgable and friendly. I always get a warm welcome from the service staff and usually have a chat with the sales staff during my visits.

Miss Eddom

Just wanted to add a massive thank you to all the team. Each time I visit to look/ service/ repair etc, every member of staff are so helpful, polite and cheerful.

Mrs Small

My experience was good and David was very helpful and curteous. I would have recommended Hyundai Minstergate to friends and family. I hope to take up another great deal when I return in 2 years.

Mr Lawson

David Walsh was 1st class at his job polite and helpful right to the end.

Mr Johnstone

It was a very pleasant experience – all staff were very polite and friendly from the moment I walked through the door. After visiting a local larger car firm (Evans Halshaw), I found it refreshing at Minstergate to not feel pressured into any sale, and genuinely felt like the staff had my best interests and needs at heart – a true family business feel to it. Thank you very much for all of your help. I will definitely be recommending Minstergate and Hyundai to others.

Mrs Woolfitt

Richard could not have been more helpful if he tried. Thank You. I would certainly recommend you to other people. So much so my friend is picking up a new car from you next week.

Mr Holderness

Value for money is excellent with Affinity discount scheme, handover was also excellent and thorough.

Minstergate is one of the best dealerships I have dealt with. Aftersales, package with 5 years roadside assistance and 5 years warranty is one of the main reasons for considering Hyundai. (and a very positive previous ownership experience)

Mr Colley

I would like to say Chris was excellent and polite and would recommend you.

Mrs Mansfield

This is my third car from Minstergate. Richard Strawhorn is an excellent advisor.

Mrs Brown

Minstergate and Richard fulfilled all our needs and a little more. We are truly thankful for Minstergate's attention and will recommend you to any potential buyers we know of in our circle of friends.

Mrs Chick

We thought that David Walsh, the salesman, was very polite and professional. Not the usual 'pushy' type we have experienced with other visits to car dealers. Very happy with the car so far.

Mrs Piccos

A few words of praise for my beautiful car - I love it, and it suits me perfectly! I am very thrilled with the colour, both inside and out, how spacious it feels, easy to drive and how beautiful it looks! It ticks all of my boxes - I am very proud of it and myself for choosing it out of all the competition!

And a final word for Gary Bishop - he's a star! So helpful and knowledgable, he gave me all the information and support I needed without being pushy, went at my pace and patiently went over anything I needed to understand. It was so exciting to pick up the car - and Gary put on the child locks, went through everything again etc. The whole experience exceeded my expectations and couldn't be improved upon! Well done and thank you.

Mr Young

On visiting Minstergate without an appointment to look for a new car, my wife and I were put at ease immediately from the friendly welcome of all your staff. A special mention to Dave Chester, a true meaning of representing what your company stands for, never being rushed, to the feeling of being an individual and valued customer. This made it a pleasure without stress.

Mt Tucson has supressed what I expected of it, better then my last car!

May I wish all at Minstergate a Merry Christmas and Happy New Year.

Mrs Willis

Seeing the Hyundai i10 ticked all the boxes for me (except I had been looking for a Polo) but as 2 of my sons-in-law had originally considered an i10, it seemed like fate. The son-in-law who was with me, (who is very hard to please), was particularly impressed by Marc Rotherham, and I agree. He was pleasant, helpful, thorough, without being pushy.  He saw me through what could have been a very embarassing few moments when my card was not accepted.

I am very pleased with my little car. I have driven back to Wales with no problems, and it is now getting used to hills and country roads.

Please pass on my thanks to Marc.

 

Mr Nimmo

From the moment that I walked in the showroom I was welcomed. The friendly welcoming smile from the Receptionist put me at ease straight away. I was asked if I would like a drink which was much appreciated. I was introduced to Marc who would be my salesman. He was very friendly and also welcoming.

He took me to the car I was interested in, he explained some of the basic features of the car as I was taking it for a test drive. I told him what I needed to test in the car such as boot space, child seats and getting my children in and out. He said it was no problem and I could do what I needed to. He even helped me put the car seats in for the test drive. Whilst we were doing this my wife and children were being looked after in the showroom by the lovely receptionist Becky. She was great with my children which was appreciated.

 On our arrival back from our test drive we were welcomed back by Marc who was waiting for us at the Reception area. We went over to his desk and discussed all the terms which he explained very well, Becky even got my children a drink which they really liked. Marc explained everything to me and he put my mind at ease about the finance side, he wasn’t pushy as I know some salesman can be. At no time did I feel delegated to make a purchase.

The paperwork side done and I went away very happy and excited that in a few days I would be getting my new car. Going back to the showroom 3 days later I was once again greeted by a lovely lady on Reception called Jill who made us a coffee while Marc brought the car round. Marc took us to his desk and we sorted the final pieces of paperwork out. He showed me every aspect of the car and answered any questions I had.

My experience overall was fantastic, from Marc, Becky and Jill who were very friendly and welcoming. Their customer service was excellent. I will be going back next time I want to buy a car and would highly recommend to anyone.

Mr Nolan

In recent years as a family we have purchased 4 cars from Minstergate, we have dealt primarily with Chris Fieldson for these vehicles, he has always proved to be both curteous and friendly whenever we have been into the showroom or speaking on the phone, with him its the little things that matter.

Mrs Acey

Chris Fieldson was very professional, helpful, polite and friendly (not your typical car salesperson). I think this made a massive difference to the decision to purchase a vehicle from Minstergate 

Mr England

Simon was excellent. He recognised that I was already reasonably aware of the vehicle and didn’t make it feel like he was condescending in any way. The buying process was well explained and comfortable. Also, most importantly, as a relatively young customer, he gave me a lot of respect and took me seriously which makes a welcome change from my past experiences with other dealerships. Thank again.

Miss Coxon

Mr Fieldson the young man who dealt with us was extremely courteous and had a good affinity with us as customers. Not pushy at all, just knew his job and that greatly helped with our decision to purchase.

Mrs Swann

It is a pleasure to visit Minstergate. Every aspect of the experience is consistently excellent. This is my third purchase, I would not buy from a ‘chain’ dealership.

The showroom is perfectly designed; the space and light afford easy viewing of the cars on display; the waiting area is ideal, offering space, comfort and various facilities; Reception is open and accessible – you are welcomed, not made to feel a nuisance (yes, this does happen in some dealerships)

The service reception is also pleasant and comfortable – the staff in the workshop do their best for you.

If one word is able to summarise Minstergate it is ‘efficiency’, not only in the sales and service but in communication – messages are passed on and calls are returned.

Richard is the perfect salesman. I’m so glad I discovered Minstergate. This was at the close of 2009. I was looking for a Hyundai dealership other than the one in York. When I rang Minstergate, I was amazed by the courtesy of the receptionist, so that when I arrived, I was greeted by name and met by Richard. The rest was easy!

Mr Waudby

We found your salesman, David Walsh, excellent from the moment we arrived. He was friendly, informative without putting any pressure on us which was perfect for us, he is a credit to the business.

Mr Legard

We would like to thank David Walsh for his friendly, honest and curteous service. We did not feel under any pressure and felt we were able to make decisions in our own time. We would certainly recommend his service to anyone looking to purchase from your dealership. Thank You

Mr&Mrs Western

Chris was one of the nicest, least pushy salesman we have ever come across. He gets 10 out of 10 for his knowledge, friendliness and personality. He was very courteous and showed patient understanding towards us. Thank you Chris.

Miss Adams

When looking for a new Motability car, I didnt want to be treated any differently to a customer paying cash or finance. I felt that Hyundai Minstergate treated me with respect and listened to what i wanted. I was determined to have certain features on my new car but also wanted height and comfort. Dave Chester listened and explained all features of the ix35 and suggested a) I take it for a test drive on a suitable day for myself b) i could have the vehicle for over an hour, this meant i could try parking it at home and get a good feel for the car.

This is the first time that service has been offered to me and one i will request time and time again. It helped me make my decision. I am still thrilled with my ix35 and will be talking about my experience with Minstergate for a very long time.

Thank you Dave Chester for your patience and understanding my needs and wishes.

Mr Dunn

This is our 2nd ix35, we were impressed with the first one and more then happy to return to Minstergatefor our next car. Chris concentrated on covering points which we were unaware of which, I think, is the sign of a good salesman.

Miss Barcynski

Very pleasant and professional service for purchase of my first car. Thank you!

Mr Richardson

Gary Bishop was very good and made me feel a valuable customer to the company.

Mrs Pedersen Roe

Can I just say how lovely it was to deal with Richard. He listened right from the start of what I was looking for and he didnt try telling me 'what I wanted' which is what I've experienced in other car showrooms. I also really appreciated Richard being able to discuss all the finance options with me, without running back and forth to a business manager. My vehicle came as' like new' condition, absoloutly spotless and I am really enjoying driving it. It was a real pleasure to deal with Richard, he is a credit to the company.

Mr Hebden

Both Chris and Gary were excellent in their ability to explain the cars virtues, which prompted us to buy the vehicle. Very pleased with the service, transaction and outcome. I will return in the future.

Mrs Thorne

Excellent service provided by Chris, made us feel like a valued customer not a cash machine. A big thank you to him as my wife was feeling very unwell at the time. Bottle of water provided aswell, not hurried or pressured in any way. We both wish all sales persons where like him. Once again, excellent showroom, spotlessly clean and bright. A big thank you.

Mrs Derrick

I wish to express my sincere gratitude to Richard Strawhorn.

His professionalism, knowledge and personality makes this experience a pleasurable one, and not a stressful one.

Once again, thank you Richard for your help and advice. I really appreciate the time and effort you spent.

Mr Wilson

Most impressed with Richard, good clear information of the car and cost, would recommend to friends and family.

Mr Gibbins

Our purchase was completed efficiently and we were on the road in next to no time. There was non of the associated hassle with paperwork etc as the salesman completed and sorted this quickly and with great customer care

Mrs Brophy

It was a real pleasure to deal with a salesman who listened to what I wanted, wasn't pushy but was extremely helpful. I hate the car buying experience normally but this time it was a very positive experience.

Mr Trew

We are delighted with our new i20 our second Hyundai car. It's always easy visiting Minstergate, the sales people dont pester which in my view can be a put off when they are following me around. All the staff are friendly and courteous and offer to help when necessary. Aftercare is essential and offered readily at Minstergate, no wonder my wife and I went back again.

Mrs Bergin

I would like to state the fact that at no point in my visit was I made to feel uncomfortable or pressured at all. Will receommend you to everyone. Thank you

Mrs Beal

The whole buying experience was excellent from beginning to end and the salesman, Richard, was so informative on every level. Also very helpful and pleasant.

Mr Burrows

Your salesman, Chris Fieldson was a credit to your company. He answered every question and nothing was too much trouble. I was very impressed with his service and attitude. Thank You Chris Fieldson!

Mr Hagger

From the moment we showed interest in looking at the car the sales person, Gary, could not have been more helpful. Even when we picked up the car he set my phone up to the Bluetooth and he also gave me a courtesy call a few days later. We would definitely recommend you to friends.

Mr Jones

Richard was pleasant, good knowledge of car. He went through all purchase options. Very pleased.

Mrs Minns

I came to Minstergate through personal recommendation from friends who have Hyundai cars; I was very impressed with the service I received and the follow up call from the salesman. I would highly recommend Minstergate to my family and friends.

Mrs Kur

Gary assisted us with the whole process of buying our car. We found him upmost helpful and we have never before come across a salesperson who was as attentive and sensitive to our needs, supporting and caring. Huge thank you to Gary. We will always recommend your showroom, especially Gary. We will be back again :)

Mrs Hodierne

Excellent sales service from David Walsh. Very happy with my new car, it will be my third i10 so, well done Minstergate.

Mrs Dry

Just to say I was allowed to browse round both inside and outside with no pressure at all, and when I did require assistance, salesman Marc was very helpful indeed. I spoke to several people who were driving Hyundai and everyone seemed to have nothing but praise for the service they received (recommendation goes a long way). The car looked great when i picked it up.

Mr Fitzsimmons

I have bought 5 cars from Welpton’s and Minstergate over the last 12 years. My experience has been that I have always been made welcome and treat with courtesy. From all concerned especially Richard Strawhorn in sales and Lucy in service, I would like to acknowledge my thanks for the helpful way my wife and I were looked after.

Mrs Hall

Richard Strawhorn was fantastic, as I have a fractured spine it was very difficult for me to drive and he was so kind and helpful in driving. He showed me what was where in the car and even brought the car to my home. Thank you so much Richard, it is much appreciated. I would recommend Minstergate to anyone.

Mr Gent

Outstanding customer service, while we were dealing with David Walsh, other staff members helped keep our kids occupied so we could fully concentrate on what he was saying. We chose to buy again from Minstergate because we feel well looked after and valued as a customer.

Mr Starling

This is the sixth Hyundai I have bought from Minstergate which is an indication of my satisfaction with the company. All of the staff are friendly and helpful. Five of my cars I have purchased have been bought from Richard Strawhorn. He has always given me excellent service. I will continue to use Minstergate while they provide the great service that I have always received from them.

Mrs Bolton

I would like to say, when we were looking for a new car, I was reluctant to go and have a look due to pushy salesman at another dealership in cars. When we went to Minstergate Hull, we were treat with respect and kindness, and made our buying of a new car very pleasurable and we wouldnt think twice to use you again. Thanks again.

Mrs Watson

Upon collecting the car, we returned it to the showroom within an hour of collection, as when driving the vehicle we heard a noise and the car juddered when slowing down.

Chris, the sales man, immediately got in the car with us (husband and I). We took the car for a drive so that he could confirm the problem. When we returned to Minstergate the mechanics also took the car for a drive, returned to the service area and upon inspection on the ramps, it was confirmed there was a warped disc. This was replaced immediately with no fuss.

We really appreciated the way in which the problem was effectively rectified. The car is now running great and we love driving it.

Chris the sales person was very helpful, not at all pushy. Overall very pleased with the whole experience.

Mr Parham

The help and service given to me and my wife was absoloutly excellent. Marc Rotherham was spot on.

Mr Vickers

This is my third ix20 purchased from Minstergate since 2012. Warranties, breakdown cover and so on needed no explanation. I have dealt with Dave Chester on each occasion and could not be more satisfied.

Mr Martucci

We come to back to you rather then another dealer because of the following:

Unbelievable friendly, helpful staff across the board, the aftercare team, follow up care and courtesy, you've been highly recommended to my friends and family.

Chris Fieldson needs a bonus, he was so polite and helpful to myself. My medical condition can cause a different appearance and some days a bad voice but Chris was so polite in the aspect of not cutting me off and finishing my sentences. He didn't make me feel embarassed. Please give him a big thank you from us.

Mr Lee

I feel I must comment on Dave Chesters help over the past week in dealing with a problem we had with our car.

Dave was at all times honest, trustworthy and sympathetic to our situation and as a result we did not loose faith in Minstergate. In our minds a truly professional salesperson, highly recommended.

Mr Colley

Chris, one of the Motability specialists was very polite and helpful. I would recommend Minstergate Hyundai to my friends.

Mrs Cox

All Staff courteous and helpful. Chris Fieldson is a definate asset to your company. No doubt recommending Minstergate to anyone.

Miss Coxon

Mr Fieldson the young man who dealt with us was extremely courteous and had a good affinity with us as customers. Not pushy at all, just knew his job and that greatly helped with our decision to purchase.

Miss Furniss

I would like to thank Marc as he was very helpful to me. I was recovering from a car crash and he took time to send me car details via email so I could send them to support for my car claim. He was also supportive on the first time I'd driven after my crash when on my test drive. Marc made sure I knew everything about the car before I left with it. Excellent service - Thank You

Miss Jones

This is the second car I have purchased from Minstergate and David Chester. I received excellent service both times and nothing was too much trouble. I was kept informed of all stages of the sale. The car was beautifully valeted when I collected it and the tank had plenty of petrol to get me home and more. In conclusion, I love the car and I would certainly recommend it and Minstergate.

Mrs Grindell

Very helpful staff. We shopped around and the best of everything was at Hyundai Hull. We will recommend.

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Customer Comments

Minstergate Hyundai

Scarborough
Mr Mason

The salesman (Dave) was excellent from start to finish and spent plenty of time with me, ensuring I was happy with the car and the finance. I was offered a very fair px price and on collection I was shown all the features of the car and how to work them. I will definitely recommend you for your service as well as the brilliant car. 

Miss Atkinson

Whenever I have visited Minstergate I have always found al lthe staff friendly and efficient. They make me feel that my custom is important and nothing is too much trouble.

Miss Rowland

I had occasion to contact the dealership about one or two points and received, as expected, excellent advice and help, and in consequence I would not hesitate to seek clarification of any aspect connected with my new car, should it be needed. That is very reassuring. 

Mrs Richards

I have dealt with Carl in the past and have always found him to be professional, informative and above all else, a down to earth guy. I look forward to future purchases.

Mrs McFarlane

I was very impressed by David Raines professional approach and non pushy persona. He was very knowledgeable and helpful. A credit to the dealership.

Mrs Marson

Danielle was excellent from start to finish on my process of buying my new car. I was kept very well informed and great communication. She knows her stuff in regards to car information. She was very helpful and nothing was too much trouble. She is a credit to your company.

Mrs Turner

I cant fault any of the staff at Minstergate Scarborough, all especially helpful and polite. Chris Campbell couldnt have done more to make the purchase of a car an easy process and he was also informative. 

Mrs Vowles

Would recommend. Found very pleasant and helpful and a good selection to browse at. Found the salesman David Raine a great person to deal with. Will return next time I am looking to replace.

Mrs Atkinson

Whenever I  have visited Minstergate I have always found all the staff friendly and efficient. They make me feel that my custom is important and nothing is too much trouble

Mr Randerson

Excellent staff (sales person Chris Campbell) excellent product. Cannot say a bad word about the whole experience. 

Mr Champkins

This is our second purchase from Minstergate and once again Chris Campbell was our salesman. We had the same courteous, helpful and informative treatment that we had the first time. Well done Minstergate.

Mr Wilson

In 40 Years of driving this has been the easiest car buying experience I have ever had. From start to finish I must congratulate your sales and reception staff for welcoming and looking after us. A hassle free experience that I would recommend to all our friends.

Mr Bogg

David Raine was courteous, polite, helpful and efficient in every way.

Mr Boyes

The salesman (Christopher Robinson) was very good and didn't push me top buy the car like a lot of salesmen do (We went to another garage before and was put off by the pushy salesman). Was a very nice man who talked me through everything in a friendly manner, not just the generic sales pitch, and was very happy with the service he provided.

Miss Turner

Chris (Campbell) went the extra mile, helping me with exchanging my foreign registeres car where other dealerships had said no. He and  your team were very helpful getting the sale through before Christmas. The approach of everybody I have dealt with has been excellent. I didn't feel pressured or chased for the sale - a refreshing change from other experiences. 

Mr Mitchell

A good professional service. Thank you for a good car.

Mrs Wood

A huge thank you to Dave (Raine), he couldn't have been more helpful. Excellent service.

Mr Wanstall

I wish to thank Chris Robinson for his helpfulness in sorting this car for me in a very short period. Many thanks to all the staff as well. 

Mr Richards

WIth over 50 years of driving I have had many cars from performance to family saloons. I have to say my i10 is by far the best well equipped car I have had the pleasure to own. It is an absolute pleasure to drive. 

Mr Greenwood

Excellent. Chris Campbell was the most helpful saleman ever!

Ms Coates

I would like to thank David Raine. He was superb, listened and explained everything clearly. Time was not an issue, which is important. He was so helpful. He alone sold me the car. 

Mr Field

Dave did a great job. Helpful, polite and a credit to your company.

Mrs Turnbull

David (Raine) couldn't have been more helpful or patient. Although I have been a driver for over 30 years I am not a confident driver and don't like change. Also being 4ft10 seating height and visibility are the most important factors. At no time did I feel patronised at having to put these factors first. He is friendly and very approachable. A credit to your team!!

Mr Abram

I found David Raine very pleasant and very good at his job, in all a very good salesman.

Mr Tingay

David Raine was excellent. Very patient, understanding and knowledgeable. Because of him I would recommend friends to Minstergate.

Mr Fraser

A big thank you to Carl who sold us our car. We will be back for our new car in 2 years time.

Mr Smith

All round excellent. David Raine was excellent and so was the young man on the Reception Desk.

Mr Watson

I have had a lot of new cars in my life but never had I had the best expectations in buying a car from Minstergate. It was brill from start to finish. I must say you can be proud of all your staff at the Scarborough branch. I would not hesitate to recomment you and the car is brilliant too.

Mr Donnelly

Stuart explained every thing to me in a very professional way and the experience was excellent. I have been driving Hyundais for at least 15 Years changing every two years. I am very pleased with the new Tucson Sports Edition. It's a quality car and so easy to drive. Fantastic.

Mr Gardam

The staff were very efficient and helpful from first seeing the car on the forecourt to picking the car up and driving it away. David (Raine) also gave us a courtesy call to see if everything was OK with the car. I hope to have a good customer relationship with the service staff over the coming years. 

Mr Beaumont

The staff at Dunslow Road are always pleasant and courteous. Any problem is dealt with in a helpful and swift way.

Mrs Wilson

5 Star service from walking into the showroom to collection throughout by Stuart

Mrs Weber

I visited the showroom on a number of occasions and never felt pressured by salesmen who were always friendly and polite. David Raine gave me time (and space!) to think about the car and other options.

Mr Jarred

Made to feel welcome the minute we entered the showroom. Brilliant service.

Mrs Brayshaw

We bought our car because of David Raine. He was helpful and didn't push any sale and he gave us good advice. He cared that we got what we wanted and after many years in the job he was still enthusiastic. 

Mrs Cook

I particularly liked the fact there was no "hard sell" pitch - that would have had me heading straight for the door! I felt like Mr Raine gave me the information I needed to make a decision I felt happy with. He was helpful and courteous and I would recommend Minstergate on the basis of my experience with him. 

Mr Smith

I was very satisfied with how my puchase was handled. David (Raine) was good to work with.

Mrs Marsay

Carl was helpful from the moment I walked in and kept me up to date on via telephone on the progression of the cars arrival. Carl arranged for someone to collect me from home on the day I collected the car and made sure I knew all the basics about the car before I left the dealership. I could not have asked for any better service from me ordering the car to me driving away.

Mrs Pickering

Chris was wonderful - efficient and knowledgeable whilst being very friendly. It has been a pleasure dealing with Hyundai and we will certainly pay you a visit when we are looking to upgrade our other car.

Mr Houghton

Carl met me at spot on the time arranged with a coffee, went through everything at my speed not pushing or anything and made me feel at ease all the way through. Answered all my questions fully and I had a lot. I would have no problem expressing how satisfied I was to anyone.

Mr Baker

We were looked after from start to finish by Danielle. She was excellent, pleasat and very helpful which put myself and my wife wife at ease. Nothing was a problem for her to show us or explain. Made the whole experience very nice. Thank you

Mrs Tappin

When we first visited Minstergate it was a sunday at 4pm and we were approached by Chris. He was very courteous and helpful despite the fact it was closing time. When we collected the car and arranged to view it, Chris dealt with us again. He was very polite and helpful the whole time

Mr Butler

I have dealt with Carl Massey since 2004 and would recommend him and his team to anyone

Mr Hurd

Excellent Salesman (Stuart Chadwick). Very helpful and very pleasant.

Mr Richards

There was a nice personal feel, not in any way too corporate but still very professional. What we really liked was if we asked a question and the Hyundai Staff didn't know the answer, rather than "bluff" their way out of it, they said 'We aren't sure but we will find out for you...' and they did!

Mrs Ward

Chris Robinson was very polite and helpful. He has also made follow up calls, very good service. Thank you!

Miss Davies

From my first phone call enquiry to my post-purchase email, chris has been excellent. We kept it in touch between purchase and collection. Chris provided all the information I needed including a copy of the breakdown cover, which I could use at my convenience.

I don't like pushy sales people so Chris' approach suited me perfectly. Thanks!

Mrs Jewitt

Stuart was a pleasant and helpful salesperson. Cares about his job and his customers

Mr Plank

I have always found every part of staff at Hyundai Scarborough very good at what they do in all departments.

Mrs Welburn

It was such a relief to see a friendly, honest face when we first arrived at Minstergate Hyundai-Ian Laing. We had previously purchased a car from Ian at Minstergate Peugeot and were not aware he had moved dealerships. He made the whole process simple and straight forward and relaxing. No stress of haggling.

People just want simple fair deals when buying a car and that is what we have had twice with Ian. We hope he is still there when we come to replace this car.

Thank you Ian.

Mr Moore

Danielle was amazing. We have never had such an easy purchase of a car, or anything else for that matter. So thorough, helpful and most important, never pushy. An asset to any company.

Mr Edmond

I bought a new car from you and it's the first time I have used Minstergate Hyundai. I was impressed by the quality of the showroom, very clean and new looking, helpful salesman - David Raine, and no high pressure selling. It was a pleasurable experience buying my i30 diesel and I will definately buy my next car here at the Scarborough branch. There was also a good range of used cars to choose from. Well done and keep up the good work!

Mrs Baird

Chris was efficient and polite and most importantly, not pushy!

Mr Avison

I found David very polite and professional when I came looking to buy a new vehicle. I would definately return to Minstergate if I wanted to change my car in the future.

Mrs Madders

Chris Campbell has a friendly, professional approach and is helpful and informative without making the buyer feel pressured.

Mr Ladlow

Oustanding personal care and professionalism which elevates the experience of purchasing a vehicle at Minstergate! Genuine attention to detail in terms of excellent sales etiquette and a commitment to ensuring the customer is totally satisfied with purchase and after care.

Mrs Bean

It was a bitterly cold day and we had been looking around several showrooms. We had seen a Hyundai at Snainton and I liked it but I suddenly saw the Hyundai showroom, Minstergate, which of course was much nearer to us so we thought we would have a look around.

We went in, searching for a parking space and a lovely young lady came flying out and she said she would move her car so we could have her space. She also offered to get us a hot coffee whilst we looked round. I could have hugged her! Of course my husband thought she was wonderful!

Danielle was great, explaining everything so nicely and not pushy. We had a test drive and were completely won over. When we went into the showroom everyone was smiling, it was a complete joy to buy the car.

We collected the car the following Tuesday and Danielle was lovely as before, I love the car. Thank you to Danielle and everyone at Minstergate.

Mr Clark

We were treated very professionally by your salesman Chris and were very impressed with your staff and facilities. We said we would return hopefully in a couple of years to trade in this car for a Hyundai i30 Automatic diesel if we can afford one.

Mr Atkin

Carl is a credit to Hyundai Minstergate, he explained everything about finance and the car we bought, nothing was too much trouble when we emailed him questions. He always responded quickly. Would like to thank him and the car is great.

Mrs Mutlow

It was a very good experience with no hasle from staff, they were there when you needed to ask questions and were very helpful in the answers they gave. Best experience in buying a new car we have ever had.

Mr Fletcher

The reason for dealing with Minstergate Scarborough were the levels of customer service and communication of what was originally the service department. However, once we visited we were impressed with the business ethics.

When we first spoke to Stuart he listened to our requirements, even though we were not in a position to purchase for a couple of months due to the private sale of another vehicle.

He sympathetically kept in touch, never pushy, and this was further confirmation of our confidence to deal with Minstergate. Finally, the deal was completed and so far we are happy.

Mr Pullan

I cannot fault the buying experience at Minstergate and the ratings I have given are my first impressions which have so far been first class. David Raine did an excellent job in explaining all relevant pro’s and con’s, he was persuasive and thorough without been pushy (very important). 10 out of 10 to all at Minstergate.

Mr Wood

The young lady who sold us the car 'Danielle' could not have been more friendly and helpful. It was a pleasure to be sold a car by her. Having spent time myself as a successful salesman and trainer of sales people, I would rate her as a rising star. Her manner and the way in which she made my wife and myself relaxed and feeling valued was outstanding. She is a credit to your company.

Reverand Fereday

Stuart has been exceptional in all areas. Complimented Minstergate, especially the response, friendliness and hospitality of Receptionist. Was especially impressed by Stuart, he was very efficient in dealing with the transfer of my cherished number plate which was on the car on collection.

Mrs Sherwood

I just wanted to say what a wonderful experience it was when I purchased my vehicle. It was great not to have a pushy salesman trying to sell the most expensive car, instead I bought a car that was in my budget and requirements which was brilliant. Everything was clearly explained to me and I would certainly recommend Hyundai Scarborough to other customers. Carl listened to what I needed my car for, business and pleasure and was able to select a car that met all my needs, which to be honest is not like other car dealerships I have visited. Once again thank you.

Mr Lee

Both myself and my wife commented on the reception in the showroom, unlike on some previous other showrooms we visited we were 'pounced on' and pestered all the time while looking at the cars on sale.

Minstergate were there when we were ready, to ask questions which they did in a friendly and helpful way without being pushy.

On collecting the car David fully explained every feature on the car in detail, I have nearly completed the first 1000 miles since the 27/10 without having to refer to the manual for guidance.

The car is excellent and I am very pleased, having driven cars in the past costing twice the price, the i30 is equally as good (these include BMW's and Volvo).

Thank you for the experience

Mrs Capes

Carl could not have been more helpful. Went beyond anything I’ve experienced before when buying a car. Nothing was too much trouble, bringing the car to my home to test drive, certainly didn’t expect that, and setting the right deal for me, meaning I could have a brand new car rather than the 16 plate I had originally seen. Would certainly recommend you and I will be back when I feel like a change of car again.

Mrs Harrop

Chris Robinson is an excellent sales assistant. He went through everything in full detail before and after the purchase. When I went to collect the car he went through the warranty, breakdown and invited us to ring him anytime if we had forgotten to ask a question or needed more information. He sat in the car and clearly went through all the controls. He told us he would ring on Monday to check we were happy with the car. He provided an excellent service.

Mrs Evans

I cant imagine how you could improve on what you provide at present. We have now putchased 4 cars from Hyundai Minstergate at Scarborough and have been completely satusfied with all aspects of the sale and after sale service. The customer care from walking into the showroom to driving away a new vehicle is second to non. The staff are welcoming, friendly and knowledgable.

Miss Rideout

Many thanks to Chris Campbell for his help and support through test driving, purchasing and after sales of my i10.

Mr Campbell is very proffessional and thorough, yet is still friendly and approachable.

I'm looking forward to a positive association with Minstergate Scarborough for this and future purchases of Hyundai vehicles.

Miss Weaver

I would definitely recommend anyone buying a car from Minstergate Scarborough. Everyone was very helpful and my preferences were taken on board and delivered in a very sympathetic and professional manner. I will definitely be returning for further business in the future.

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Customer Comments

Minstergate Peugeot

Scarborough
Alan Messruther

I would just like to say thank you for servicing my car, as always, the service was 110%. Thank You.

Lorraine Tinsley

Not only did you MOT my car through Motability, you cleaned it inside and out. Well over my expectations, thank you.

Felicity MacDonald

I am very grateful that your staff were not only able to fit our vehicle in but also repair it on Christmas Eve, I had expected that once they'd established the problem there would be a wait until after Christmas and I appreciate that had the part not been available that would have been the case.  It was also a nice surprise to find that the part in question was still under warranty. Every one was very helpful as usual.
Thank you

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