Privacy Policy at Minstergate Hyundai, East Riding Of Yorkshire UK Minstergate Hyundai, East Riding Of Yorkshire UK
Hyundai York
01904 600600
Facebook (minstergate) Twitter (@MinstergateHull)
Hyundai Hull
01482 333330
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Hyundai Scarborough
01723 821881
Peugeot Scarborough
01723 380250
Facebook (minstergate) Twitter (@MinstergateHull)

Privacy Policy

 

Minstergate strongly believe in protecting the privacy of all our customers. We will not wilfully disclose information about our customers to any third party without first receiving consent.

 

Personal Information

 All personal information provided to us from individuals will be treated as private and confidential.

Why We Hold Personal Data

Minstergate hold personal data to contact you, our customer, for various purposes including but not limited to:

  • Marketing of New and Used vehicles
  • Sales of New and Used vehicles
  • Vehicle Servicing & Repairs
  • Manufacturer product recalls
  • MOT requirements
  • Promotional events
  • To inform you of new products and services from Minstergate Ltd
  • To comply with legal requirements or lawful authority requests

 

Sharing of Information

 Minstergate will share personal information for legitimate reasons such as registering vehicles, taxing vehicles, registering warranties etc. However, Minstergate will never transfer your data without legitimate reason and will not sell your data to marketing companies for the purpose of direct marketing.

Minstergate will not be held responsible for any data breaches from any third party.

 

Balance of Interest

 Where the processing of your personal data is necessary for the pursuit of a legitimate interest, and where this interest outweighs the need to protect your privacy, we may process certain personal data without obtaining your express consent if so permitted by law.

 

Website Users

 Minstergate uses cookies to tailor our operations to your needs, by gathering and remembering information about your preferences.

Cookies are uniquely assigned to you and can only be read by web servers in the domain that issued them. They help us to remember information, so you don’t have to enter details multiple times.

You can choose to accept or decline cookies when using our website.

 

 Recording of Telephone Calls

 Minstergate will record telephone calls for training and monitoring purposes. Only Directors of Minstergate Limited have access to voice recordings and will not share details with third parties unless required to do so for legitimate purposes or lawful requirement.

 

Close Circuit TV

Minstergate sites all have CCTV for security purposes. The images will only be passed to third parties for lawful requirement or legitimate reasons.

 

Finance Proposal

In order for Minstergate to quote for financial services, sensitive personal data will be retained in computer format by the Finance house the proposal has been sent to. Any paper records created by Minstergate will be destroyed by way of shredding, should a sale not complete.

This data will be transferred to third parties i.e. Finance companies kept in line with GDPR Regulations.

Minstergate will not be held responsible for any Data breaches from Third Parties.

 

Credit Cards

Minstergate do not retain credit /debit card details. Any credit/debit card details taken over the telephone will not be written down.

Whilst Minstergate record telephone calls for training and monitoring purposes, only Directors of Minstergate Limited has access to the recordings.

 

Retention

Minstergate will only retain your personal data for as long as it is necessary to fulfil the purposes outlined in this policy or the purposes of which you have otherwise been informed. The period we retain your personal data will be for the period required in order for us to meet our legal obligations and defend ourselves in legal disputes. If we have not received your consent for processing, or you have chosen to Opt out, the data will only be retained to the extent we are permitted to do so by law.

 

Data Quality

When we process your data, we strive to ensure the information we hold is correct and up to date. We will amend data if it is incorrect and will endeavour to update information immediately when informed by you our customer.

 

Monitoring of this policy

This policy will be continuously monitored and improvements made where necessary.

Should you have any queries regarding the policy or any aspect of Data Protection please contact our Data Protection Officer at Minstergate Limited, Livingstone Road, Hessle, HU13 0AB.

Or email Optout@minstergate.co.uk