Minstergate Hyundai

Below are some of what our customers had to say about us. Please click here to add your own.

We found Mr Chester to be very personable, knowledgeable and helpful. It was a pleasure doing business with him and we are most satisfied with Minstergate. Many Thanks.

Mr Dunn, North Ferriby

I feel I must recommend Carl for his help and patience in the purchase of my car. He was friendly but not familiar, took every effort to ensure the deal was what we wanted and we would certainly come to him again for the purchase of a new car.

Also the attitude of the staff not involved in the sale was also kind, considerate and friendly. In all a pleasant experience!

Mr Wiles

I found David to be very patient. I was in quite a confused state when I visited having test driven 14 other vehicles. I also liked the way I was allowed to test drive the car.

Mr Colbridge, Cottingham

The overall experience was that good I have advised others including my dad to visit the showroom ahead of his next vehicle purchase. I had visited many showrooms in the week before buying my Hyundai Getz and none could live up to the standards including the friendliness and helpfulness of the staff.

Mrs Coenen

Overall the standard of the service and the vehicle were excellent in my opinion.

Mr Briskham

Thanks for the service and hospitality Carl showed to me on buying my new car. Carl was very good. He showed me and told me all I wanted to know about the vehicle in order to make my mind up on buying the car. We are a family business ourselves and wouldn't expect no less service and professional customer service ourselves, once again thank you and Carl for being honest I hope the after sales is just as good!

Mr Thompson (Arther Westoby & Co ltd)

I felt so at ease talking to Mr Chester about the new car, which I think is a good mark of Salesman.

Mr Faulkener

We have been very happy with the service we received at Minstergate. Special thanks to Richard Strawhorn for being polite, not pushy but very professional.

Mrs Toker

Buying a vehicle from Minstergate was very pleasurable, there was no pressure what so ever from the sales people. I had, on two separate occasions, taken two different vehicles out on test drive and this was no problem at all to them.

Richard Strawhorn who dealt with me was excellent all the way through from showing me the vehicle, test driving and to picking it up on the day. After service is excellent as I had to return my car for some work to be done, Richard kept me aware of what was occurring with work being done which I feel gives you a personal touch which I think we seem to have lost but not Minstergate!

I would not have a problem again purchasing another vehicle from them or recommending them to other people. Once again thank you Minstergate and thank you, Richard.

Mr Whitehead

Efficient and helpful staff. No high pressure or hounding, a lovely laid back atmosphere. 1st place we will visit when we change our car again.

Ms Wood

Sales staff excellent, courteous, helpful - want to sell you a car! If the car works as well as they do then I'm sure this will be a good experience.

Mr Todd

As this is my fourth car in four years Richard Strawhorn is outstanding, always phones back and sorts everything out. Thanks again.

Mr Fotheringham

I visited a number of other showrooms and although the sales people were helpful, nothing compared with the time spent and friendliness of your staff. For this reason, and the way everything was explained by the salesman, David Chester, in a very informative and courteous way I would certainly return, and recommend your company to friends and family. Once again many thanks for your help when buying.

Mr Barton

Called to obtain details of the Hyundai Getz and to see the display model, but this first visit resulted in my purchase of a new car. I only went to look! But I am delighted.

Mr Whittingham

I thought Richard Strawhorn was very professional and courteous throughout. I have visited a lot of car showrooms and I must say that Richard is the best salesman I have come across. If it hadn't been for his manner, I would not have purchased the vehicle when I did as it was not my priority. Due to the smooth transaction, and the help I received immediately when I had a prang! I will have no hesitation in using Minstergate in the future or recommending to others. Thank you.

Mrs Wilson

Richard Strawhorn was extremely polite and helpful. He is a credit to your company. He was friendly and courteous at all times. Once again, thank you Richard for excellent service.

Mrs Warnes

We have already recommended Minstergate, which led to a successful purchase of a vehicle through Carl Massey. We have previously purchased a vehicle through Carl. His helpfulness led us to return when we decided to purchase the Hyundai Tucson.

Mrs Taylor

Over the years I have had the pleasure of dealing with quite a number of car salespersons and their sales techniques have often been dubious and questionable and I therefore have never had much faith in their way of conducting the sales process.

However, on dealing with Minstergate I found the honesty and openness of Richard Strawhorn a breath of fresh air. I can state that dealing with Minstergate was a pleasurable experience and that was due fully to the attitude, personality and honesty of Richard

My new car is fantastic and a pleasure to drive and I have been impressed by the quality of the car. Thanks.

Mr Wood

The salesman asked our requirements, and met them to the letter. Richard's sales technique was a refreshing change, none aggressive. He gave us exactly what we required.

Mr Hanson

I hate salespeople who tut tut over the make and colour of one's existing car, have to look surreptitiously in a guide price book, cannot be allowed to make a decision without disappearing behind a partition etc. All the negatives of poor customer care so typical in the trade.

It doesn't matter to me if the Minstergate difference was down to Richard or simply reflects your policies; in any event, it was a good experience and we felt like our wishes were important and recognised. Well done!

Mr Trinnaman

This is my 4th purchase from Steve Forster and as always it has been a most pleasant experience, more like dealing with an old friend than a sales person. I have always found the after sales service superior to all other dealers.

In fact, all other dealers would do well to use Minstergate methods of sales, after sales and treatment of customers as a benchmark. The whole buying experience was and always has been a pleasure, to the point of enjoying parting with the money!

So in conclusion I would like to thank Minstergate and Steve (who is a real asset to you! And a nice guy to boot) for your service. I remain your loyal customer.

Mr Ramsden

From initial discussions through to collecting the car, Dave was nothing short of superb. As owners of our own business in a similar field i.e. sales and customer services we appreciate a sound, knowledgeable, courteous sales person. The whole process was excellent.

The "'Test Drive" was in our own time, on our own, relaxed, allowing us to make an informed comparison with other makes. Others in turn gave us half an hour! No Thanks!

Thanks once again to Dave and all, we would have no hesitation in using you again.

Mr & Mrs Rawding

I cannot comment on your premises at Hessle as I have not actually been there. I particularly wanted the 'Tucson' model and found your garage by searching the agencies trying to find one. Mr Chester kindly met me in Driffield to view the car, and delivered it to my home when I decided to buy it.

I am extremely pleased with the whole deal, everything was straightforward, and the car was immaculate. I would be happy to deal with you again.

Miss Noakes

Steve Forster has been extremely helpful throughout the whole process of buying a car, which is a bit daunting for a woman on her own. I would have no concerns about contacting him for advice etc in the future. Thank you.

Mrs Moses

I think the Hyundai range of cars are the best value in the motor trade. I have had 4 Hyundai models over the years, they look good and mechanically will never let you down.

Mr Davis, Hull

I would like to say that this is the 3rd car I've bought from Carl Massey, who has been very helpful and answered all my questions. Carl has gone out of his way to help me buy this car and he kept me up to date and informed all the way. Also in the past if I've had any problems Carl has helped and assisted me with advice.

I have had 4 cars in total from this dealership.

Mrs Fields

Richards's knowledge of the vehicle was excellent and really made me at ease with no pressure, which I have received at other showrooms. Everything was explained very clearly and all aftersales/extras were pointed out.

I would have no hesitation on recommending you to friends and families in the future.

Mr Brown

Richard was excellent. We explained what we were looking for and he found us the perfect car at the perfect price. This is the second car we have bought from him and we would highly recommend him and Minstergate to our friends and family.

Mr Hawkings